FAQ
FAQ
Frequently Asked Questions
How is your quality control?
We have a professional QC team to control the quality during mass production and inspect the completely packed goods.
Can I order a sample first before mass production to check quality?
Surely you can order a sample first,but we need to charge sample fee based on your design artwork.
What’s the lead time for bulk production?
Normally it’s 15-25 days after approval of hat samples and payment,but if you’re in urgent need of them.
What’s your MOQ?
Our MOQ is 25 pcs per color per design. The larger the quantity, the lower the price.
Can I place a sample order before mass production to check quality?
Of course, you can place a sample order, but please note that we need to charge a sample fee based on your design artwork.
What format do you need for the logo?
PDF, AI, JPG, CDR, PSD, etc.
Are your hats certified by any reliable sustainable organizations?
Yes, we strive to obtain certifications from recognized sustainability bodies. We hold certificates from relevant certifications, such as Amfori BSCI and OEKO-TEX®, demonstrating our dedication to sustainable practices within the hat manufacturing industry.
Are your hats packaging eco-friendly?
Yes, our eco-friendly materials include recycled and biodegradable packaging to minimize environmental impact.
How do you reduce waste in hat production?
Waste reduction is at the heart of our sustainability initiatives. To do our part, we employ efficient production processes designed to minimize fabric waste while any leftover materials are either recycled or repurposed as much as possible.
What materials do you use for your hats?
We prioritize eco-friendly and sustainable materials when designing our hats, such as organic cotton, recycled polyester, recycled nylon, recycled cotton, and other sustainable fabrics to ensure our products are environmentally sustainable.
Is your hat manufacturing process sustainable?
Of course, sustainability is one of our highest priorities and we aim to minimize environmental impacts throughout every step of hat production.
Delivery date?
Usually, it’s about 7-10 after receiving the deposit and a specific delivery date based on order quantity.
Are OEM/ODM or customer’s logo printing available?
Yes, we can offer OEM/ODM or the customer’s logo printing services.
What are your advantages in competitive markets?
Reasonable and competitive prices, 100% inspection before shipping, and punctual delivery.
Can I visit your factory?
Yes, you are welcome to visit our factory and we want to build long-term business cooperation with our customers.
What are your payment ways and terms?
T/T, L/C, Paypal, Western Union, or Trade Assurance. 30% Deposit before production and 70% balance before shipping.